Shipping policy
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Shipping and package costs are calculated at the checkout based upon the destination: ITALY ✉ 5 € (3 - 6 days) ✉ Express (1-2 days): 15 € DHL ✉ Free Italy shipping for orders above 50.00 € (3 - 6 days) Free pick-up directly in the Studio
EUROPEAN UNION ✉ Jewellery: 15 € ✉ Tableware and Home Decor: 30 € ✉ Free EU shipping for orders above 150.00 €
REST OF THE WORLD ✉ Jewellery: 40 € ✉ Tableware and Home Decor: 80 € |
I do ship internationally. If your country is not available contact me and we'll see what we can do.
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All orders will be shipped in 3-5 business days after payment.
After shipping you will receive a confirmation email with a tracking number. Domestic orders are typically delivered within 1-2 business days. EU orders are typically delivered within 3-5 days, depending upon the destination and customs processing. Karolina Bednorz cannot be held responsible for conditions beyond our control, such as severe weather, shipping service interruptions, lost or stolen packages. Please note that the company organizing the shipment /carrier may need your signature for delivery. Ceramics is fragile. We will pack our items very carefully to make sure they arrive safely.
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If you have any questions or would like to discuss a custom order, contact us. We want you to be completely happy and satisfy with your purchase.